The Forrester Tech Tide™: Modern Technology Operations, Q4 2019

Why read this report

Modern technology operations are increasingly critical to firms' ability to win, serve, and retain their customers. To accelerate their performance in this area, companies are evaluating and adopting a range of contributing technologies. This Forrester Tech Tide™ report presents an analysis of the maturity and business value of 15 technology categories that support modern technology operations. Infrastructure and operations (I&O) leaders should read this report to shape their firm's investment approach to these technologies.